1. Introduction
StarterHost ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website at starterhost.in and our hosting services.
By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our services.
Summary: We collect only what we need to provide you with hosting services. We never sell your data to third parties. Your data is stored securely in India.
2. Information We Collect
We collect the following types of information:
- Account Information: Your name, email address, and password when you register.
- Billing Information: Payment details processed securely by PayU. We do not store your card details on our servers.
- Domain & Hosting Data: Domain names, usernames, and server configuration data required to provide our services.
- Usage Data: IP address, browser type, pages visited, and timestamps for security and analytics purposes.
- Communications: Any messages you send to our support team.
3. How We Use Your Information
We use your information to:
- Create and manage your hosting account
- Process payments and send billing notifications
- Provide technical support and respond to your queries
- Send important service announcements (not marketing, unless you opt in)
- Detect and prevent fraud or abuse on our platform
- Comply with legal obligations under Indian law
4. Data Storage & Security
Your data is stored on servers located in Mumbai, India. We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive account information
- Regular security audits and vulnerability assessments
- Restricted internal access on a need-to-know basis
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- PayU: For payment processing. Their privacy policy applies to payment data.
- WHM/cPanel: Server management software that processes your domain and hosting configuration.
- Legal Authorities: When required by Indian law, court order, or government request.
6. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may affect your ability to log in to your account.
7. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at privacy@starterhost.in.
8. Data Retention
We retain your account data for as long as your account is active. If you cancel your account, we retain your data for 90 days before permanent deletion, except where required by law to retain it longer.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: